We require a 24-hour advance cancellation notice. Last-minute cancellations or no-shows may result in a 50% non-refundable deposit to hold your next reservation, at stylist discretion.

Please notify the salon if you're running behind schedule. We reserve the right to reschedule appointments or modify services to ensure that other salon guests are not affected.

We request that all efforts be made to have them not attend appointments with you. We acknowledge unavoidable situations exist.

Extension service deposits are refundable with 48-hour prior cancellation. Service corrections requested within two weeks receive free redos. Dissatisfied take-home products can be exchanged or refunded within 30 days of purchase.

Clients may request corrections within a two-week time frame at no charge, with the option to work with a different stylist if preferred.